Frequently Asked Questions

Q. Retail stores have radios that claim to work anywhere from 5-20 miles. Is that true?
A. They best answer is possibly. Radio waves can travel great distances if nothing is in the way. Trouble is that there is always something in the way, buildings, trees or even a mountain. The truth is all of the retail type radios are best suited toys for families or friends not reliable business communications. They lack transmit and receive sensitivity when compared to commercial quality radios.

Q. What is the difference between VHF and UHF?
A. VHF is best suited for outdoor use while UHF if a better choice for use in and around buildings.

Q. If I buy new radios will they talk to my old radios?
A. Of course. If you give us a list of your programming we can match it. You could also send us one of your radios and we can clone it.

Q. Does the stubby antenna work well?
A. It does cut down on your range and is not recommended for using on a wide area system. However, most people are able to get the range they need in an onsite situation and benefit from a smaller radio.

Q. What make some radios more expensive than others?
A. There are basically three things that separate radios. Programming features, durability and sensitivity. More expensive radios are designed to be more durable, are much more sensitive and provide more programming feature sets.

Q. My radio isn’t working right. What do I do first?
A. Check the battery. Many issues are related to bad batteries. If trouble persists, it needs repair, and we can usually fix it in 48-72 hours.

Q. Do I need a FCC license to use my radios?

A. Any radio operated on business frequency needs to be licensed. If you are on repeater service, you operate on our licenses. We can assist you with any aspects of obtaining or maintaining an FCC licenses.